Privacy Policy

Effective Date: July 14, 2026

Welcome to NEHVIATECH Pvt. Ltd. (“NEHVIATECH”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit https://nehviatech.com, purchase our products, or interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

* Full name

* Phone number

* Email address

* Shipping and billing address

* Payment-related information (processed through secure payment providers)

* Account login details (if you create an account)

Order Information

* Products purchased

* Order history

* Warranty registration details

* Delivery information

Technical Information

* IP address

* Browser type and version

* Device information

* Operating system

* Website usage data

* Cookies and similar technologies

2. How We Use Your Information

We use your information to:

* Process and deliver your orders.

* Provide customer support.

* Process warranty and service requests.

* Communicate regarding orders, deliveries, and promotions.

* Improve our Website, products, and services.

* Prevent fraud and unauthorized activities.

* Comply with legal obligations under applicable laws.

3. Cookies

Our Website may use cookies and similar technologies to:

* Remember your preferences.

* Improve Website performance.

* Analyze Website traffic.

* Enhance your browsing experience.

You may disable cookies through your browser settings; however, some Website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

* Delivery and courier partners.

* Payment service providers.

* Warranty and service partners.

* Technology and Website service providers.

* Government authorities where required by law.

All third-party service providers are expected to protect your information and use it only for the services they provide to us.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

* Complete transactions.

* Provide warranty and customer support.

* Maintain business records.

* Meet legal, regulatory, and tax obligations.

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

7. Your Rights

Subject to applicable laws, you may have the right to:

* Request access to your personal information.

* Request correction of inaccurate information.

* Request deletion of your personal information where legally permitted.

* Withdraw consent for marketing communications.

* Request information about how your data is processed.

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

NEHVIATECH Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our Website. The “Effective Date” at the top of this Policy will indicate the latest revision.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

NEHVIATECH Pvt. Ltd.

Dharan, Nepal

Website: https://nehviatech.com

Email: [email protected]

Phone: +977 9712079466

Phone: +977 9712079465

We will make reasonable efforts to respond to your inquiries in a timely manner.